Shane McGuire:
Nora helped me with a complicated purchase problem, and I really appreciate the work you all do in customer service.
2018-05-20Why Mulefactory Why us?
About the mulefactory
MuleFactory is has been formed in 2007 by a few gamers with a goal to serve the community's needs by helping them to obtain their in-game items easier. At first we focused on Diablo 2 items but as many major titles appeared, we also adopted to other games.
When the company was formed we decided on a name that is easy to memorize and is not common. The mule refers to the way of our Diablo 2 delivery, through mule accounts. The factory is a reference to the quick and flawless way of delivering goods, just like in a factory.
After Diablo 2, we set on eyes on Guild Wars series, then Diablo 3, Path of Exile and FIFA. Currently we are one of the biggest shops you can find on the market, but our passion makes us different.
We are active players from all around the world. When you contact us you can be sure that there is another gamer reciving your message and your case will be handled with outstanding care. Don't hesitate to contact us at any time when something comes up, we are available and ready to help you 24/7.
MuleFactory offers services for different online games which helps players catch up that don't have sufficent time to play. These services have different prices as their completion requires different amount of time. When paying for a service, you pay for the time invested and MuleFactory does not responsible of selling in-game items which during the service, always remains the property of the game studios.
MuleFactory completes services by hand controlled activities that does not involve third party programs nor automatization on any way that would otherwise affect the economy of the games in question.
Pictures and videos shown on MuleFactory's website are strictly for demonstration to show how the item we are getting for you will look like. This media content on the website also remains the property of the owners and are being used for informational purposes only.
ayelen20:
Great service, are very efficient and quick. Costumer service chat are very helful in my case specially a lady called Jasmine was more than helpful to resolve some issues i had with my account. Will buy again.
2018-03-05
Pinkul:
Always fast service and never any issues.The only time i had a problem their customer service sorted the issue out for me in a couple of minutes.Highly recommended .
2019-12-22
Jeremy:
Although my order wasn't delivered as website states, Vic was very professional. it wasnt a simple and seemingly automated message, he gave me a honest reason. Thanks Vic!.
2017-09-02
Anders Lengquist:
A good support that taking their time and put effort in the situation to meet the costumers needs. .
2020-03-28
Tony:
GreatQuick and helpful.
2017-10-11
ayelen20 reviewed MuleFactory
Great service, quick and helpful. Great service, are very efficient and quick. Costumer service chat are very helful in my case specially a lady called Jasmine was more than helpful to resolve some issues i had with my account. Will buy again.
2018-03-05
Jacob Westergaard reviewed MuleFactory
There's a few steps I wasn't aware about in the beginning in terms of verification, but it's no worries at all. I see some low reviews about it being shady, which I don't see tbh. When they want you to verify certain things the instructions clearly said to cover everything sensitive, for example with Passport you would cover the number and with credit card only show the last 4 digits, so I don't understand the people who get upset about that. I am actually glad they are checking these things so no one can abuse my credit card.On top of that perfect support service, they are replying instantly and always clear in what the steps are.Will be using this again..
2019-07-13